FAQ

Frequently Asked Questions

Where do you ship?

We currently ship to customers throughout the United States, Canada, and select international locations.


How long does shipping take?

Most domestic orders arrive within 3–7 business days after shipment.


Can I track my order?

Yes. Tracking information will be sent via email once your order has shipped.


Can I return my order?

Yes. Eligible items may be returned within 30 days of delivery. Please review our Refund Policy for complete details.


How do I contact customer support?

You can contact us anytime at:

support@thorza.com


Do your products come with a warranty?

Certain products may include manufacturer warranties. Warranty coverage varies by product category.

Please contact us for additional information.